Frequently Asked Questions (FAQs)
 
General Questionnaire
How can I get leads from you?
How fast can I get a lead?
How can I trust you are providing a genuine lead?
 
Membership Related Questionnaire
Why should I become your member?
Are there specific criteria for FabricatorForum membership?
How can I register with you?
If I'm not a member, what can you provide me?
Once I register, how long do I have to wait for leads?
How do I show or edit my projects?
 
System Related Questions
How does FabricatorForum work?
What sources are you using for leads?
   
Support Related Questions
What "live support" really mean?
How fast will I get a response?
 
Ordering & Buying Related Questions
What is your refund policy?
What is your payment policy?
 
Answers to Your Questions
 
  Answers to General Questionnaire  
   
Ques: How can I get leads from you? Top
Ans: For getting leads follow these steps:
  1. Register
  2. Confirm login and complete signup
  3. Search for leads in your area
  4. Place order
 
Ques: How fast can I get a lead? Top
Ans: We have a large number of leads generated daily. Mostly, you will be able to get a lead just by searching in your preferred area. However, you may be located in a place where the leads are not available. In that case, you can still order the leads and we can target your preferred locality to provide you qualified leads.
 
Ques: How can I trust you are providing a genuine lead? Top
Ans: Our CRM team personally calls the customer for verification before offering you that lead.
   
  Answers to Membership Related Questionnaire
 
Ques: Why should I become your member? Top
Ans: We offer qualified leads through an economic and reliable system. Through FabricatorForum, you can make connections with your ideal customer base and grow your business very effectively.
 
Ques: Are there specific criteria for FabricatorForum membership? Top
Ans: No, there is no specific requirement for membership. It is as easy as filling out a form. Register now and get the benefits of membership with us.
 
Ques: How can I register with you? Top
Ans: Select the "sign up" option and fill out the form. This form allows you to provide a greater level of detail if you wish. After signing up, you will get an email for membership confirmation.
 
Ques: If I'm not a member, what can you provide me? Top
Ans: FabricatorForum helps you to improve your business by offering leads to registered members. If you are not a member, you can get more information about our services and our lead generation engine, but will be unable to view the leads themselves.
 
Ques: Once I register, how long do I have to wait for leads? Top
Ans: There will be a short verification process involved as we are committed towards establishing a healthy business relation with you. The process is mostly internal verification and will require minimal response from you over the phone.
 
Ques: How do I show or edit my projects? Top
Ans: After getting confirmation of your account you can add, view or modify your project details or showroom details with our intuitive online utilities.
   
  Answers to System Related Questions  
   
Ques: How does FabricatorForum work? Top
Ans: FabricatorForum is a high-level lead generation engine. We gather leads from various sources, verify them and deliver them to fabricators based on their location.
 
Ques: What sources are you using for leads? Top
Ans: We have a number of lead generation websites that feature amongst the top 10 in major search engine results for countertop purchases. The sites are continuously updated and promoted using SEO, online advertisements and various publications to bring in targeted traffic that is ongoingly increasing day by day.
   
  Answers to Support Related Questionnaire
 
Ques: What "live support" really mean? Top
Ans: You are welcome to ask any question at any time. We will respond promptly through email, or you can call us directly.
 
Ques: How fast will I get a response? Top
Ans: Our support team works 5 days a week 9.00 – 9.00 EST. You should normally expect a response from us within 1 hour. You can also call in at our support numbers for an immediate response during working hours.
   
  Answers to Ordering & Buying Related Questionnaire
 
Ques: What is your refund policy? Top
Ans: We may consider a refund request for reasons that are judged valid by our support personnel. However, to be eligible for such a consideration, you must initiate the refund request within 1 day of lead allocation.
 
Ques: What is your payment policy? Top
Ans: Leads that are readily available to purchase can be bought by a payment through credit card. An order placed for leads not available in a particular area is however billed only when the order is fulfilled. It means that you don’t have to pay in advance. You can contact sales@fabricatorforum.com for additional payment options.